Comprehensive IT business analysis project implementing Agile methodologies for enterprise system optimization. Led requirements gathering, stakeholder analysis, and process improvement initiatives resulting in enhanced operational efficiency and streamlined business processes.
Comprehensive sales analytics platform providing deep insights into revenue performance, customer behavior, and market trends. Features interactive dashboards, predictive forecasting, and automated reporting capabilities that drive strategic business decisions.
Engineered a groundbreaking multi-agent RAG chatbot integrating six specialized AI agents for pharmaceutical supply chain operations. Achieved 97% retrieval accuracy and 95% web integration success, improving decision-making efficiency by 40-60% for non-technical users.
Advanced inventory optimization platform leveraging machine learning to improve demand forecasting accuracy and reduce inventory costs. Achieved 9.2% MAPE accuracy and 15% cost reduction through ensemble ML models, EOQ optimization, and automated retraining pipelines for a Fortune 1000 retail organization.
ML-powered platform for optimizing delivery routes considering real-time data like traffic and weather conditions. Achieved 32% route optimization improvement, 25% cost reduction, and 28% time savings through dynamic routing and weather-adaptive intelligence for an e-commerce logistics provider.
Comprehensive analysis of customer service call data to identify and resolve recurring issues driving customer churn. Detailed examination of competitive pressures, service quality, contract terms, and unlimited data plan challenges delivers targeted strategies for enhancing customer retention and satisfaction in telecommunications.
Dual expertise in Data Analytics and IT Business Analysis
Expert in predictive analytics, data visualization, and business intelligence. I transform complex datasets into actionable insights using advanced statistical methods and machine learning techniques. Proficient in SQL, Python, Power BI, and Tableau for comprehensive data analysis and forecasting.
Specialized in requirements analysis, systems integration, and Agile delivery. I bridge the gap between business stakeholders and technical teams, ensuring successful implementation of WMS, API, and ERP solutions. Expert in process optimization and digital transformation initiatives.
Tools and technologies I use to deliver exceptional results
Ready to collaborate on your next project